Frequently Asked Questions

Everything you need to know about shopping with Hadley.

What is Hadley's shipping policy?

We offer standard and expedited shipping worldwide. Orders over $100 qualify for free standard shipping, which typically takes 3-5 business days domestically.

How do I return or exchange an item?

We accept returns within 30 days of delivery. Items must be unworn, unwashed, and have all original tags attached. You can initiate a return through our online portal.

How can I find my correct size?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

What payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.

Are Hadley products sustainably made?

We are committed to ethical fashion. 80% of our current collection is made from organic or recycled materials, and we partner exclusively with fair-trade certified factories.

Can I track my order status?

Yes, once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey in real-time.